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We are so happy that you are here. If there is anything you need help with please do not hesitate to reach out to us.  We sometimes have odd hours but be assured we will respond.

Our customer service team is available to assist you Monday through Friday.

 

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323-236-1185

 

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Frequently asked questions

Over time, anysterling silverjewelry piece exposed to air will tarnish. Sterling silver is 92.5% silver and 7.5% copper. It’s the copper that causes sterling silver to tarnish. The copper reacts to moisture and sulfur in the air, causing the tarnishing reaction.

Tarnishing will happen quicker when the jewelry comes into contact with creams, perfume, sulphur, salty air, hairspray, chlorine and acidic skin ph.  Sunlight can cause silver to tarnish as well.  The amount of tarnish is dependent on the skin and the habits of the wearer.  Tarnishing is not a sign of poor quality.

To reduce tarnishing, when you aren’t wearing your jewelry, store your pieces individually in small bags, removing as much air as possible. You may also want to put a small strip of anti-tarnish paper in each bag with the jewelry.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

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Most orders are shipped within 1-2 days from purchase.  A few pieces are made to order and may take up to 5 days.  If you need it quicker please contact me.  I do my best to help out.  If there is something you are looking for that you don’t see, email me!  I can help you find it.

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